Paid Tech Support: Request for personalized assistance

1. Search our web sites:
2. Use the form below to submit your request for assistance.
3. HREF Tools will determine whether the answer can be provided from our inventory of ready-to-go answers (FREE), or whether it requires a custom example. HREF Tools will send you a quote by e-mail stating a price and a turnaround time.

   If your problem turns out to have been caused by a bug in HREF's software, then we will charge you for 50% of the time spent on your behalf, and fix the bug as soon as possible for free. If you require a fix immediately, we will work out some arrangement with you wherein you may elect to pay a rush charge in order to force an unscheduled point release of the software.

4. If you already have a tech support contract, write back to accept the terms. Otherwise, go into HREFShop and make your payment.
5. HREF will send the solution within the agreed-upon time.

Support Request

updated 16-May-2021 PST