Paid Tech Support: Request for personalized assistance

Use the form below to submit a question.
HREF will determine whether the answer can be provided from our inventory of ready-to-go answers (FREE), or whether it requires a custom example. HREF will send you a quote by e-mail stating a price and a turnaround time. Rates are: $50 minimum; $95/hour.

If your problem turns out to have been caused by a bug in HREF's software, then we will charge you for 50% of the time spent on your behalf, and fix the bug as soon as possible for free. If you require a fix immediately, we will work out some arrangement with you wherein you may elect to pay a rush charge in order to force an unscheduled point release of the software.
If you already have a tech support contract, write back to accept the terms. Otherwise, go into the online catalog and make your payment.
HREF will send the solution within the agreed-upon time.